Last updated: January 15, 2026

Terms of Service

Please read these Terms of Service carefully before using the Fastly AI platform. By using our services, you agree to these terms.

1. Introduction

Welcome to Fastly AI ("Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the Fastly AI platform, including our website, APIs, tools, and any related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service. We may update these Terms from time to time, and your continued use of the Service after any changes constitutes acceptance of the revised Terms. These Terms apply to all visitors, users, and others who access or use the Service. Please read them carefully before using the platform.

2. Account Terms

To access certain features of the Service, you must create an account. When you create an account, you agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to suspend or terminate your account if any information provided during registration or thereafter proves to be inaccurate, not current, or incomplete, or if we have reasonable grounds to suspect that such information is inaccurate, not current, or incomplete. You must be at least 18 years old to create an account and use the Service. By creating an account, you represent and warrant that you meet this age requirement.

3. Usage Rights and Restrictions

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal or business purposes. You agree not to: - Use the Service for any illegal or unauthorized purpose - Attempt to probe, scan, or test the vulnerability of the Service or any related system or network - Interfere with or disrupt the integrity or performance of the Service - Attempt to gain unauthorized access to the Service or its related systems - Use the Service to transmit any malicious code, viruses, or harmful data - Reverse engineer, decompile, or disassemble any aspect of the Service - Use automated scripts or bots to access the Service without our express written permission - Resell, sublicense, or redistribute the Service or access to it without authorization - Upload content that infringes on any third party's intellectual property rights - Use the Service to generate content that is unlawful, harmful, threatening, abusive, or otherwise objectionable We reserve the right to investigate and take appropriate legal action against anyone who violates these restrictions, including removing offending content, suspending or terminating the account of such violators, and reporting them to law enforcement authorities.

4. Payment Terms

Certain features of the Service require payment. By subscribing to a paid plan or purchasing credits, you agree to pay all fees associated with the plan or package you select. All fees are stated in U.S. Dollars unless otherwise specified. You authorize us to charge your designated payment method for all fees incurred in connection with your account. Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on the billing cycle you select). Credit purchases are billed at the time of purchase. Unless otherwise stated, all fees are non-refundable. If you cancel your subscription, you will continue to have access to the paid features until the end of your current billing period, after which your account will revert to the free tier. We reserve the right to change our pricing at any time. If we change pricing for a subscription plan, we will provide you with at least 30 days' notice before the new price takes effect. Your continued use of the Service after the price change constitutes your agreement to pay the modified amount. Failure to pay any fees when due may result in suspension or termination of your access to the Service.

5. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Fastly AI and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Fastly AI. You retain all rights to the content you upload to the Service ("User Content"). By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and store your content solely for the purpose of providing the Service to you. Output generated by our AI tools based on your User Content is owned by you, subject to any applicable third-party rights. We do not claim ownership over the output produced by our tools from your inputs. We do not use your User Content or outputs to train our AI models unless you explicitly opt in to such usage.

6. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Fastly AI, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from: - Your access to or use of (or inability to access or use) the Service - Any conduct or content of any third party on the Service - Any content obtained from the Service - Unauthorized access, use, or alteration of your transmissions or content In no event shall our total liability to you for all claims arising from or relating to the Service exceed the amount you paid us in the twelve (12) months preceding the event giving rise to the liability, or one hundred U.S. dollars ($100), whichever is greater. The limitations of this section apply regardless of the legal theory on which the claim is based, whether the parties knew or should have known about the possibility of such damages, and even if a limited remedy set forth herein is found to have failed of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

7. Disclaimers

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. Fastly AI does not warrant that the Service will function uninterrupted, secure, or error-free, that defects will be corrected, or that the results obtained from the use of the Service will be accurate or reliable. AI-generated outputs may contain errors or inaccuracies. You are solely responsible for evaluating and verifying any output produced by the Service before relying on it for any purpose.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may do so by contacting us or by using the account deletion feature within the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability. Following termination, we may retain your data for a reasonable period as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. After this period, your data will be deleted in accordance with our Privacy Policy.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Wilmington, Delaware, and the language of the arbitration shall be English.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

11. Contact

If you have any questions about these Terms of Service, please contact us at: Email: legal@fastly-ai.com Address: Fastly AI, Inc. You may also reach our support team through our Contact page for general inquiries.

See also our Privacy Policy for information about how we collect, use, and protect your data.